FAQ - Frequently Asked Questions
How Do I Reduce Vibration?

Vibration in a batch sugar centrifuge can occur for a number of reasons. They include:

•    mechanical problems
•    wear
•    poor maintenance
•    incorrect operation (particularly during feeding)
•    inadequate support structure for the centrifuge

You can find out more about these issues and how to correct them in our Technical documents – Sugar Division section. (You’ll need a PDF reader such as Abobe Reader to view these files. Download Adobe Reader for free here.)

For further help and support, don’t hesitate to contact our Spares & Service Department on:
t: +44 1484 477350
f: +44 1484 431821
e:  bcsl@broadbent.co.uk

Where Can I Find Technical Information On Your Products?

General technical information

You can find general technical information on Broadbent equipment in PDF format here. Simply choose from the category list.

The Process Division and Sugar Division categories provide helpful information on the safety, use, and selection of solid – liquid separation equipment.

The Geotechnical category gives data and general specifications on our range of Geotechnical drum and beam centrifuges.

(You’ll need a PDF reader such as Abobe Reader to view these files. Download Adobe Reader for free here.)

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Specific technical information
If you need particular information on a topic (eg installation or operating manuals) or specific details, please don’t hesitate to call our specialists on the numbers below.

For spares, repairs, service and refurbishment of equipment:
t: +44 1484 477319
f: +44 1484 431821
e: bcsl@broadbent.co.uk

For decanter and chemical centrifuges:
t: +44 1484 477255
f: +44 1484 423159
e: ipd@broadbent.co.uk

For batch and continuous centrifuges for the sugar and sweetener industries:
t: +44 1484 477256
f: +44 1484 423159
e: sugar@broadbent.co.uk

For industrial laundry equipment:
t: +44 1484 477262
f: +44 1484 423159
e: bls@broadbent.co.uk

Where Is Broadbent Located?

Broadbent UK postal address for all divisions

Thomas Broadbent & Sons Ltd
Queen Street South
Huddersfield
West Yorkshire
HD1 3EA.
UK
NB For satnav purposes, enter the post code:  HD1 3DU

t: +44 1484 477200
f: +44 1484 516142
e: tbs@broadbent.co.uk
www.broadbent.co.uk

 

We also have offices in China, the USA and Thailand.

Broadbent Incorporated
2509 Gravel Drive
P.O. Box 185249
Fort Worth
Texas 76118
USA

t : (817) 595 2411
f : (817) 595 0415
e: tbs@broadbent-americas.com

 

Broadbent Yangzhou (China)
No.5 Chuangye Road
Guangling District
Guangling Industrial Park
Yangzhou
Jiangsu
China
225004

t: +86 514 87871962 or +86 139 5252 5718
f: +86 514 87242655
e:  tbs@broadbent-asia.com

 

Broadbent (Thailand) Ltd
88 Moo 5
T. Muang A. Muangchonburi
Chonburi 20130
Thailand

t: +66 (038) 399340-1 or +66 84 448 2089
f: +66 (038) 399342
e: bthai@broadbent-asia.com

How Often Should I Inspect My Centrifuge Baskets?

Regular inspection of centrifuge baskets is vital step in ensuring the safe, long-term operation of any centrifuge. Inspection frequency varies between particular baskets and applications, but as a general rule baskets should be inspected every year and in accordance with the manufacturer’s instructions.

It’s important that inspections are carried out by trained personnel using crack detection techniques such as dye penetrant, ultrasonic or magnetic particle inspection, depending on the basket itself.  For a general guide, click here for our article on inspection procedures for a batch centrifuge basket for the sugar industry

If you need more help or advice on inspecting a centrifuge basket manufactured either by Broadbent or by other suppliers, please contact our Service Division on:

t: +44 1484 477316
f: +44 1484 431821
e: bcsl@broadbent.co.uk

Where Can I Find Brochures On Broadbent Products?

You can find PDF brochures and datasheets for many of our products here. (You’ll need a PDF reader such as Abobe Reader to view these files. Download Adobe Reader for free here.)

The categories include:
•    our Broadbent Ltd company brochure
•    brochures for Broadbent Process Division products (decanter and batch centrifuges for the process industries)
•    brochures for Broadbent Geotechnical centrifuges for the research and construction industries
•    brochures for the range of Broadbent batch and continuous centrifuge for the sugar and sweetener industries
•    brochures for Broadbent Laundry System products
•    datasheets for Broadbent Laundry Systems products
•    technical support information and published articles

(You’ll need a PDF reader such as Adobe Reader to view these files. Download Adobe Reader for free here.)

What Is Broadbent's Company Registration Information?

Thomas Broadbent & Sons Ltd.

Registered Company address:
Queen Street South
Huddersfield
West Yorkshire
HD1 3EA
UK

Company number: 43017
Registered at:
Companies House
Crown Way
Cardiff
CF14 3UZ
UK

t:+44 1484 477208
f:+44 1484 516142
e: tbs@broadbent.co.uk

See also our legal information page

How Do I Contact The Service And Spares Division Out Of Normal Working Hours?

Our main service contact number is: +44 (0)7800 685219

Outside working hours this number will be answered by one of the Broadbent Service team. If a team member is unavailable, please leave a message and we will get back to you as promptly as possible.

Alternative contact numbers for support in Asia or the Americas are:

USA
Time zone: GMT -6 hours. Contact for all centrifuges is: +1 817 5952411

China
Time zone: GMT +8 hours. Contact for all centrifuges is: + 86 (0)514 8787 1962.
For support on sugar centrifuges in China, contact + 86 (0)771 5602695

Thailand
Time zone: GMT +7 hours. Contact for all centrifuges is: +66 (038) 399340-1