Broadbent- Broadbent

Telephone numbers

Out of hours service contact details. (UK) +44 (0)7967 237170

For calls after 19:00 hours and before 07:00 hours, please leave a message. Your call will be returned as soon as we possibly can.

When we return your call, you will be asked for the following:

Customer name
Contact details
Nature of problem (eg spares, technical assistance or engineer request)
Machine details
PO if applicable.

UK Department Direct Contacts

Technical assistance

If you need technical assistance or an engineer site visit, we’ll connect you to an engineer for technical advice or to arrange a visit.

If it’s spares you need, please supply a part number. If we have your spares in stock, we offer an emergency courier option for urgent orders as well as standard delivery. Alternatively, you are welcome to collect your order from our factory.

Please note that outside working hours your call will be answered by one of the Broadbent Service team. If no-one is available at that particular time, please leave a message which will receive our prompt attention at the earliest opportunity.

Alternative contact numbers for support in Asia or the Americas are:

USA

Broadbent Incorporated USA – Service and Repairs

Richard Walker rwalker@broadbent-americas.com
T: +1 817 773 4494

Broadbent Incorporated USA – Spares

Timothy O’Brien general@broadbent-americas.com
T: +1 817 595 2411

China

Broadbent China – Spares and Service

Jenny Xi jennyxi@broadbent-asia.com
T:+ 86 (0)514 8787 1962

Thailand

Broadbent Thailand – IPD Spares and Service

Aunchinee Ponghiyanon aunchinee@broadbent-asia.com
T:+66 (0)86 424 4229

Sugar Spares and Service

Gannawee Lertpeerakorn gannawee@broadbent.co.uk
T: +66 (0)89 111 9113

India

Broadbent India – Spares and Service

Shubham Kurapa skurapa@broadbent-india.com
T: +91 (0)787 929 3131

Poland

Broadbent Poland – Spares and Service

Radoslaw Witkowski rwitkoswski@broadbent.co.uk
T: +48 (0)512 577 902

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Telephone numbers

UK Department Direct Contacts

IPD Department

FEED Department

Spares Department

Repairs Department

On Site Services

Manufacturing Services

Lab Testing / proof of concept

Laundry Department

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