The Industrial Process Division comprises a highly experienced team which provides clients with a fast and efficient response. Your Sales or Technical Support enquiries will always be directed immediately to the relevant personnel for assessment and recommendations.

Thomas Broadbent & Sons Ltd
Queen Street South
Huddersfield
West Yorkshire
HD1 3EA

T: +44 (0)1484 477292
E: ipd@broadbent.co.uk

Sales

• Interpretation of clients’ enquiries
• Preparation of quotations
• Negotiation and contract control

Process Design

• Process performance predictions via our process laboratory
• Organisation of pilot / laboratory process testing as required

Purchasing

Procurement of all bought out materials required to complete a client’s order.

Engineering

• Technical Support
• Specification of components
• Mechanical, electrical and control system design
• Preparation of bills of materials

You can visit our dedicated Spares and repairs page here: https://broadbent.co.uk/spares-and-repairs/

UK Spares Support Team

For chemical, pharmaceutical, mineral, sugar and process industry spares, please contact:

Will Morrison Spares Manager – wmorrison@broadbent.co.uk
T:01484 477327

Mike Kerr Spares Senior Processor – mkerr@broadbent.co.uk
T:01484 477303

UK Technical Service Team – breakdowns and call-outs
Rob Johnson – Service Manager – rjohnson@broadbent.co.uk
T:01484 477283

UK Technical Service Team – in-house repairs, refurbishments, reconditioning and upgrade projects.

For centrifuges:

Charlie Beaumont – Spares & Repairs Team Leader – cbeaumont@broadbent.co.uk
T: 01484 477296

Andrew Selway – Special Projects Engineer – aselway@broadbent.co.uk
T:01484 477295

Rob Johnson – Service Manager – rjohnson@broadbent.co.uk
T:01484 477283

USA

Broadbent Incorporated USA – Service

Richard Walker rwalker@broadbent-americas.com
T: +1 817 773 4494

Broadbent Incorporated USA – Spares

Timothy O’Brien general@broadbent-americas.com
T: +1 817 773 4494

China

Broadbent China – service

BCSL Weihong Zhao wzhao@broadbent-asia.com
T:+ 86 (0)514 8787 1962

Jenny Xi jennyxi@broadbent-asia.com
T: +86 (0)139 525 25718

Thailand

Broadbent Thailand – service

Robert Capewell rcapewell@broadbent-asia.com
T:+66 (0)2372 9262

Tim Sellars tsellars@broadbent-asia.com
T: +66 (0)857 044626

Poland

Broadbent Poland – service

Radoslaw Witkowski rwitkoswski@broadbent.co.uk
T: +48 (0)512 577 902

UK Office – (UK) +44 (0)1484 477200

Out of hours service contact details. (UK) +44 (0)7967 237170

For calls after 19:00 hours and before 07:00 hours, please leave a message. Your call will be returned as soon as we possibly can.

When we return your call, you will be asked for the following:

• Customer name
• Contact details
• Nature of problem (eg spares, technical assistance or engineer request)
• Machine details
• PO if applicable.

Technical assistance

If you need technical assistance or an engineer site visit, we’ll connect you to an engineer for technical advice or to arrange a visit.

If it’s spares you need, please supply a part number. If we have your spares in stock, we offer an emergency courier option for urgent orders as well as standard delivery. Alternatively, you are welcome to collect your order from our factory.

Please note that outside working hours your call will be answered by one of the Broadbent Service team. If no-one is available at that particular time, please leave a message which will receive our prompt attention at the earliest opportunity.

Alternative contact numbers for support in Asia or the Americas are:

USA

Time zone GMT -6 hours. Contact for all centrifuges is: +1 817 5952411

China

Time zone GMT +8 hours. Contact for all centrifuges is: + 86 (0)514 8787 1962
For support on sugar centrifugals in China contact + 86 (0)771 5602695

Thailand

Time Zone GMT +7 hours. Contact for all centrifuges is: +66 (0)857 044626

Used, Reconditioned and Refurbished Sugar Centrifuges

If you need to acquire or replace your Sugar Centrifuges, reconditioned units can be a cost-effective alternative to purchasing new equipment. Our Mechanical and Electrical Engineers can upgrade and improve the performance of most makes of Sugar Centrifuge at a fraction of the cost of buying a new one.

You can find listings of our refurbished, reconditioned and used Centrifuges by contacting our repairs department via the dedicated Broadbent spares and repairs page here.

You can find PDF Manuals, Brochures and Datasheets for many of our centrifuge products and related equipment here on our website.

The categories include:
• our Broadbent Ltd company brochure
• brochures for Broadbent Process Division products (decanter and batch centrifuges for the process industries)
• brochures for Broadbent Geotechnical centrifuges for the research and construction industries
• brochures for the range of Broadbent batch and continuous centrifuge for the sugar and sweetener industries
• brochures for Broadbent Laundry System products
• datasheets for Broadbent Laundry Systems products
• technical support information and published articles

If you’re passionate about engineering and committed to quality, consider joining our team of skilled professionals. Together, we’ll shape the future of industry standards.

The Broadbent team currently comprises around 140 people with a vast wealth of skills, knowledge, experience and insight. Critically, our people are also driven by a commitment to supporting our clients and solving their process problems. Broadbent expertise covers all major disciplines including process engineering, mechanical and electrical design, industrial controls and production engineering. We also invest in our skill base with a continuous programme of craft apprentices and apprenticeships.

See our Recruitment page for our current vacancies.